About
Rethinking health insurance from the ground up.
We founded Total Control Health Plans on the basic principle that you deserve the same insight, performance and control over your health insurance as you would with any other supplier. If you talk to any of our clients, they’ll testify to the passion, hustle and intricate industry knowledge we leverage toward rebuilding health plans that put companies back in control.
Our Team
Mike Hill - RHU, REBC, LIC
Founder
Mike has been advising employers on health care cost reduction strategies for two decades. An expert in self-funded medical plans, Mike has helped employers implement varied solutions focused on reducing the cost of health care, such as direct contracting, direct primary care, and others, as a means to return the crown jewel of employee benefit packages to its place of prominence rather than the liability that it has become.
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Understanding that pre-packaged fully insured medical plans eliminates all employer control over their health care supply chain, Mike wrote “Not Rocket Surgery, An Employers Guide to Controlling the Health Care Supply Chain” which introduced the concept of the Total Control Health Plan in 2017. Mike is passionate about putting employers in a position to use the same techniques they use to manage all other aspects of their business on their health plans. By doing so, employers have not only experienced dramatic cost reductions and flat annual increases, but they have done so while providing better plans to their employees.
Mike has been recognized by BenefitsPRO magazine as a finalist for the 2021 Broker of the Year award, and as one of the Grand Rapids Business Journals 40 Under Forty in 2012. Mike is a member of the Next Gen Benefits Mastermind Partnership being recognized as Advisor of the Year in 2020. Mike speaks regularly on innovative benefit strategies at conferences around the country, including the World Healthcare Congress, BenefitsPRO Broker Expo, and Ascend Agency Growth and Leadership Summit, and he also serves on the Ault International Medical Management (AIMM) Agent Advisory Council. An article in the March/April 2020 issue of Chief Executive Magazine featured the success Mike and his client Creative Dining have had in reinventing their medical plan from the ground up.
He serves and has served his community as a Board member of multiple non-profit organizations, including The Michigan West Coast Chamber of Commerce (Past Chair), Holland Hospital, Holland Young Professionals (Past President), Life Circles PACE, West Michigan Policy Forum, and Grant Me Hope.
Mike lives in Holland, Michigan with his wife Colleen and children Alexis and Evan.
Jessica Walters
Chief Operating Officer
Jessica has been serving employers as their key, day to day, contact since 2012. An expert in Benefit Administration systems, Jessica has thrived serving multiple location, highly complex, self-funded clients with the implementation of multiple technology platforms.
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Jessica is key to client retention by providing unique strategies that allow self-funded employers to choose the best ways to reduce costs that fit their needs and culture. In 2020 Jessica was recognized as one of the Top Women in Benefit Advising by Employee Benefit News.
Jens Milobinski
Account Executive
Jens joined the TCHP team in 2025 after a nearly 30 year career in education, most recently as the associate superintendent for human relations for West Ottawa Public Schools.
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After teaching for several years, he moved into administrative roles where he worked directly in the realms of HR and school board policy. This gave him a firsthand look at the reality many employers face as they struggle to navigate a challenging health insurance landscape. Jens is excited to help employers explore new opportunities to provide high quality health coverage and benefits to their teams.
Kaelyn Koenig
Benefits Account Manager
Kaelyn came to us with a background in accounting and finance, excited to make a career switch into employee benefits and human resources in 2022.
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Kaelyn brings a straightforward, practical approach to work gained through her previous work experiences, as well as a sense of enthusiasm all her own. She knows the right questions to ask to get to the root of an issue and create clarity with a positive attitude others can’t help but admire. She graduated from Northern Michigan University with her BASc in Accounting and Finance in 2020.
Amy Denham
Benefits Account Manager
If there’s one thing Amy knows, it’s how to work well with people. Amy joined our team after 15+ years of experience across a variety of industries, but always focusing her expertise on HR and employee benefits.
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Amy’s work experience is vast, from smaller non-profit organizations to global corporations. Her strengths lie in the fine details of process development and execution, employer support, and Benefit Administration Systems management. She serves our clients by providing excellent customer service and support, which is grounded in her strong understanding of insurance industry compliance.
Start a Conversation
Let’s have a conversation on our dime to see if a Total Control Health Plan will meet your business or organization’s goals.
Contact us to schedule a free consultation today.